Service Credits Terms

# **Service Credits Terms** **Effective Date:** 09 August 2025 **Company:** HAPPYGLOBAL, LLC **Address:** 1908 Thomes Ave STE 12154, Cheyenne, WY 82001, USA **Contact:** [hello@ftmvai.com](mailto:hello@ftmvai.com) --- ## **1. Overview** These Service Credits Terms (“Terms”) govern the purchase, use, and management of service credits (“Credits”) used to access HAPPYGLOBAL, LLC’s AI-powered virtual try-on generation services (“Services”). By purchasing or using Credits, you agree to these Terms and our **Terms of Service**. --- ## **2. Purchasing Credits** * Credits are sold in packages through our platform. * Prices vary by AI model type and package size. * Accepted payment methods include credit/debit cards, PayPal, and enterprise invoicing. * All purchases are in USD unless otherwise stated. --- ## **3. Credit Usage** * Credits are deducted automatically when you generate a try-on image. * The cost in Credits depends on the selected AI model and will be shown before generation. * Failed generations caused by system errors may result in automatic credit restoration at our discretion. --- ## **4. Expiration & Validity** * **Standard Credits:** Valid for **12 months** from the date of purchase. * **Promotional Credits:** May have a shorter validity period, stated at issuance. * Expired Credits cannot be restored or refunded. * Credits are used on a first-in, first-out basis. --- ## **5. Refund Policy** * All credit sales are **final and non-refundable** except where required by law. * Credits have no cash value and cannot be exchanged for money. * No refunds for unused or expired Credits. --- ## **6. Enterprise Credit Terms** For enterprise customers: * Annual or volume-based credit commitments may apply. * Credits can be allocated to sub-accounts within your organization. * Detailed usage reports are available upon request. --- ## **7. Prohibited Uses** You must not: * Resell Credits to third parties. * Share your account or Credits with unauthorized users. * Attempt to manipulate or hack the credit system. Violations may result in forfeiture of Credits and/or account suspension. --- ## **8. Credit Balance & Tracking** * You can check your balance in your account dashboard. * Notifications will be sent before Credits expire (30-day and 7-day alerts). * Any discrepancies should be reported to [hello@ftmvai.com](mailto:hello@ftmvai.com) within 14 days. --- ## **9. Changes to Credit Pricing & Terms** * We may update credit pricing or these Terms with **30 days’ notice**. * Continued use after changes take effect constitutes acceptance. --- ## **10. Governing Law** These Terms are governed by the laws of the **State of Delaware, USA**, unless a different jurisdiction is required by applicable law. --- ## **11. Contact** For questions about Credits: **Email:** [hello@ftmvai.com](mailto:hello@ftmvai.com) **Mail:** HAPPYGLOBAL, LLC, 1908 Thomes Ave STE 12154, Cheyenne, WY 82001, USA